Terms of Sale
GENERAL PROMOTION TERMS
Promotions, discounts, and promotional codes (collectively "Promotions") are valid for the specified period for online purchases of merchandise only and may be used one time only unless otherwise stated.
One-time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.
Promotions do not apply to gift certificates, shipping, GST, sales taxes, duties, or similar services.
Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.
For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count toward the minimum order size requirement.
If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order.
Promotional items are available only while supplies last; We do not issue rain checks for items that run out of stock.
We reserve the right, at our sole discretion, to extend or terminate a Promotion at any time.
All promotional spending levels and discounts are in USD.
In the event of a return for promotions relating to a 'buy one, get one X' promotion, you must return items in pairs to receive a refund or credit note. You will receive a full refund in the amount of the first qualifying item (paid) that was returned only in the event that the second qualifying item is included in the same return package. No refunds, exchanges, or credits will be issued if only one item is returned.
ORDERING PROCEDURE
You may offer to purchase goods or services described on this website for the price specified on this website.
Your order must contain your name, email address, credit card details, and any other ordering information specified on this website.
Your conduct in placing an order on this website acknowledges your acceptance of these terms and conditions.
Once your order has been received we will, within seven (7) days provide an electronic order confirmation.
Payment must be effected in the manner described on the website. Prices are inclusive of goods and services tax. The goods or services are offered for sale only to persons who can make legally binding contracts.
Any orders will become your property at the time that they are shipped to the address provided to us, provided that we have received full payment for the order.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to decline or accept your order for any reason. All orders placed may obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting and processing any order. Loiter is a retailer to end-user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by Loiter.
INTERNATIONAL CUSTOMS AND OTHER CHARGES
Typically fulfill all orders from California, USA.
Some international orders outside the United States of America may incur a customs or importation duty charge. We do not have any control over these charges, and we are unable to advise what international customs and duty charges may be payable on orders purchased, as it is based on your own country's laws and regulations.
Duties and other international custom charges are not included in the purchase price and all charges are to be paid by the customer upon delivery of each order. Orders cannot be returned to the sender should you fail to pay the applicable importation, customs duties, or other charges. We are not responsible for the payment of the duties and other international customs charges. We will never pay these charges on your behalf.
Should you refuse the pay the applicable importations, customs, and other duties applicable to your destination country your parcel may be abandoned, and we will not be held responsible or liable for any loss of funds as a result of your failure to make payment. We cannot mark international orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.
For further information, please contact your local customs office.
PRICING INFORMATION
You acknowledge that despite our reasonable precautions, products or services may be listed at an incorrect price or with incorrect information due to a typographical error or like oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and we have received your payment.
If a cancellation of this nature occurs after you have been charged for the purchase, within seven days from the date of purchase, we will issue a credit to the credit card given for the purchase of the goods or service. Should you wish for the credit to be applied to another credit card not used for the original purchase, you must confirm these details in writing to us. We accept no responsibility for the rejection of the credit to any credit card given by you.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in United States Dollars. Non-USD currency figures are all approximations based on an exchange rate.
We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
CANCELLATION OF ORDERS
We will accept or decline cancellations of any orders placed at our sole discretion. Should you wish to cancel an order placed we must be immediately notified in writing before the goods have been shipped. If the goods have been shipped we reserve the right to refuse the order cancellation request or charge a cancellation fee should we be unable to request the return of the package from our delivery service.
SECURITY CHECKS
All orders are required to be certified by our Security Payment system prior to orders being processed.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider database where the information is kept confidential.
Loiter may require further verification of your order to ensure that orders are authorized by the cardholder. Our security team will contact the customer for verification via email or phone. If a response is not given to our inquiries the order will be cancelled within a 48-hour period of first contact. Verification may be required for a variety of reasons and at the discretion of Loiter.
Loiter reserves the right to cancel any orders placed under a security check at our sole discretion.
WARRANTY RETURNS, REFUNDS, EXCHANGES
To the extent permitted by law, no refunds will be provided for any products purchased over the website if you simply change your mind.
Once goods are purchased they are unable to be cancelled unless by these terms and conditions. No refunds will be provided for canceled orders once payment has been made.
To the extent permitted by law, any condition, warranty, or statutory guarantee which would otherwise be implied or imposed into these terms and conditions is hereby excluded. Where legislation implies or imposes any condition, warranty, or guarantee, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition, warranty, or guarantee, that condition, warranty, or guarantee will be deemed included but our liability will be limited for a breach of that condition, warranty or guarantee to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, or (ii) the payment of the cost of replacing the goods or of acquiring equivalent goods.
In cases where a faulty item was received a pre-paid shipping label can be emailed to cover the return costs of the faulty item. Faulty items may be returned outside of the regular returns time frame, provided the item is still under warranty.
We aim to have your return processed within 48 hours of receiving the item; however, some faults must be approved by the manufacturer before a refund or replacement can be issued. This process usually takes around 2-4 weeks.
All refunds can only be issued via a gift card or via the same form as the original payment.